Mercedes-Benz USA has announced a major recall covering 11,895 EQB electric crossovers from the 2022 to 2024 model years, warning of a potential fault in the high-voltage battery that could, in rare circumstances, lead to a thermal incident and fire.
The recall applies to the EQB 250+, EQB 300 4MATIC and EQB 350 4MATIC variants.
What prompted the recall
According to information reported by 32CARS, the issue centres on the possibility of an internal short circuit within the high-voltage battery. Mercedes-Benz says that under certain operating conditions-particularly when the battery is at a high state of charge-some individual battery cells may be less resilient to load, increasing the risk of overheating.
The company warns that a thermal event could result in a vehicle fire, whether the car is being driven or parked.
New campaign replaces two earlier recalls
This latest action effectively supersedes two previous recall campaigns, listed as 25V050 and 25V894. In those earlier efforts, Mercedes-Benz attempted to address the risk via a software update designed to restrict certain battery operating modes.
However, following several new fire incidents outside the United States, the manufacturer concluded it could not guarantee the software-based solution would be effective for every affected vehicle.
Full battery replacement planned; owners advised to limit charging
Mercedes-Benz has now opted for a complete replacement of the high-voltage battery with a revised version.
Until repairs are carried out, owners are being advised to:
- Park the vehicle outdoors, away from buildings
- Limit charging to 80%
Battery cells supplied by Farasis Energy
The battery cells involved were supplied by Farasis Energy. Mercedes-Benz says changes to the supplier’s manufacturing process have addressed the underlying risk on vehicles produced after 31 July 2024.
Notification timetable and reported incidents in the US
Mercedes-Benz expects dealers to be notified in mid-February 2026, with owner letters scheduled to be sent by the end of February. Repairs will begin once updated batteries are available.
The manufacturer says it has previously recorded two US fire incidents linked to the original recall.
A significant setback for the Mercedes EQ range
The episode is among the most serious issues to hit the Mercedes EQ line-up, underscoring that software limits may not always fully mitigate manufacturing variation in high-voltage battery cells-an area under increasing scrutiny as electric vehicle adoption grows.
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